CyberAngels
CyberAngels Newsletter
Coping with Spam
February, 2008

According to Sophos, the number of spam emails is predicted to reach 42 billion messages this year. Symantic reported that 78.5 percent of all email traffic during January was spam, and there is no slow-down in sight.

Understanding and implementing basic security and privacy measures for your e-mail can help you sort through and reduce the burden on your in-box.

In This Issue
What is Spam?
What are the Risks?
What You Can Do

What is Spam?


Spamming is the abuse of electronic messaging systems to indiscriminately send unsolicited bulk messages, often with commercial content. While the most widely recognized form of spam is e-mail spam, the term is applicable to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, wiki spam, mobile phone messaging spam, Internet forum spam and junk fax transmissions.

Spam in e-mail started to become a problem when the Internet was opened up to the general public in the mid-1990s. It grew exponentially over the following years, and today comprises some 80 to 85% of all the email in the world, by conservative estimate; some sources go as high as 95%.

Spamming is economically viable because advertisers have no operating costs beyond the management of their mailing lists, and it is difficult to hold senders accountable for their mass mailings. Spammers hence are numerous, and the volume of unsolicited mail has become very high.

What are the risks?


At a minimum, spam results in lost productivity amongst spam recipients, as they sift through and or expunge the spam. Additionally as the data networks are being overburdened with spam traffic, end users may be impacted by delayed an slow responses.

Internet service providers are forced to add extra capacity to cope with the spam deluge. Additionally e-mail programs add features to detect and filter spam. The additional cost of all these efforts is shared by the public and Internet providers.

But perhaps the most damaging consequence of spam is the potential for fraud. Spam often contains links or pop-ups that spammers use to gain access to your computers and perpetrate identity theft.  

Spamming is widely reviled, and has been the subject of legislation in many jurisdictions.

At the same time, it is becoming clear that malware authors, spammers, and phishers are learning from each other, and possibly forming various kinds of partnerships.

E-mail is an extremely cheap mass medium, and professional spammers have automated their processes to a high extent. Thus, spamming can be very profitable even at what would otherwise be considered extremely low response rates.

An industry of e-mail address harvesting is dedicated to collecting email addresses and selling compiled databases. Millions of email addresses can be cheaply purchased.

What can you do about spam?


There is no way to eliminate spam altogether, but there are a few things that you can do to reduce it:

  • Use a unique e-mail address. Spam often uses automatically generated e-mails of some common base addresses, so the more unique your e-mail address is the lower your chances of being "spammed."
  • Limit exposure of your e-mail address in public. This includes newsgroups, online service member directories, web sites.
  • If you have to submit an e-mail address in a public forum, use a disposable e-mail address.
  • Install a spam filter with your e-mail program. Note that many e-mail programs already claim to have spam filters - you need to decide how effective these are.
  • When you engage in any online transaction with a merchant or a group, check their privacy policy. You should seriously reconsider giving your e-mail address unless they have an explicit declaration that they will not sell your address.
  • The usual precautions of installing firewalls, and anti-virus programs and anti-malware programs will help. Increasingly, e-mail spam today is sent via "zombie networks", networks of virus- or worm-infected personal computers in homes and offices around the globe, so take the appropriate precautions
  • Do not open e-mails that seem like spam. In any event, do not click on links in spam e-mail. At the minimum this can lead to more spam, and worse, can result in identity theft. 
If you get spam email that you think is deceptive, forward it to spam@uce.gov. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email. To file a complaint, click here
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As part of its mission of "keeping it safe" The Guardian Angels moved beyond the streets and
responded to citizens' calls for protection from online threats with the launch of
CyberAngels in 1995. The volunteer-based CyberAngels is one of the oldest and most
respected online safety education programs in the world. Our organization
offers articles, instruction, tips and resources via our website to promote safe Internet use
by children and families, guide parents, and assist victims of cyber crimes.
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